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中文题名:

 基于平衡计分卡的徽商银行W分行绩效评价优化研究    

姓名:

 刘睿    

学号:

 20195606144    

保密级别:

 公开    

论文语种:

 chi    

学科代码:

 125100    

学科名称:

 管理学 - 工商管理    

学生类型:

 硕士    

学位:

 工商管理硕士    

学校:

 南京农业大学    

院系:

 经济管理学院    

专业:

 工商管理(专业学位)    

研究方向:

 人力资源管理    

第一导师姓名:

 孙顶强    

第一导师单位:

 南京农业大学    

完成日期:

 2021-06-09    

答辩日期:

 2021-05-29    

外文题名:

 Research on Performance Evaluation Optimization of W Branch of Huishang Bank Based on Balanced Scorecard    

中文关键词:

 商业银行 ; 平衡计分卡 ; 绩效评价制度    

外文关键词:

 Commercial banks ; Balanced Scorecard ; Performance evaluation system    

中文摘要:

       随着经济一体化的不断深入发展,我国各类商业银行的体量正在日益壮大。目前我国现已形成了五家大型商业银行、十余家中型商业银行、上百家小型商业银行以及日益增长的国外银行和外资控股银行,各商业银行之间的竞争也到了白热化的时候。从外部环境方面看,随着互联网金融的日益扩张以及市场监管环境愈加严厉,银行正面临着前所未有的竞争压力,员工薪酬待遇也在随之下降,如何在严峻的市场环境下提高银行的盈利能力,提高员工满意度和工作积极性,是当下每个商业银行都必须要面对的。相比于大型商业银行,城市商业银行由于起步较晚,在管理和技术水平上都与其他商业银行有着较大的差距。对于城商行来说,管理理念上的革新,特别是绩效评价制度的改革,将使其在激烈的环境中发挥自身的竞争优势。平衡计分卡是一种不同于传统的绩效考核办法,它通过绘制战略目标而明确各项指标及权重,将非财务指标纳入到绩效考核制度。该方法在企业管理与战略发展中得到了业界的充分认可,并已广泛应用于全球上百家大型商业银行。本文将充分运用平衡计分卡的优势,将它纳入城市商业银行的绩效考核办法中,深入探索城市商业银行绩效评价制度改革新方法。

       本文以我国徽商银行W分行为例,分析了该行绩效评价的基本现状及所存在的问题,在考虑其必要性和具有可行性的基础上进而研究设计基于平衡计分卡的徽商银行W分行绩效评价系统,通过对四个维度中的各项指标进行筛选,同时运用层次分析方法确定各项指标的权重,得出以4个维度共计19个指标为核心的绩效评价制度,从而推动徽商银行W分行绩效评价制度的改革,以指标描述战略,有助于实现徽商银行W分行的可持续健康发展。

外文摘要:

         With the in-depth development of financial integration, the volume of various commercial banks in China is inceasing day by day. Now, China has five large commercial banks, more than ten medium commercial banks, hundreds of micro commercial banks ,more and more foreign banks and foreign-mixed banks, the competition between banks has achieved the white-hot time. In terms of the external environment, as a result of the increasing expansion of the Internet financial and market increasingly stringent regulatory environment, Banks are facing unprecedented pressure of competition, employee compensation benefits are also drops, how to improve in a tough market environment bank profitability, increase the staff's working enthusiasm and satisfaction, is the current of each commercial bank must face. Compared with large commercial banks, urban commercial banks with a late start lag far behind in terms of management and technology. Therefore, for urban commercial banks, the innovation of management concept, especially the reform of performance evaluation system, will help them to better play their competitive advantages in the fierce competitive environment. Balanced Scorecard (BSC) is a kind of performance appraisal method different from the traditional one. It clarifies the indicators and weights by drawing strategic objectives and incorporates non-financial indicators into the performance appraisal system. This method has been fully recognized by the industry in enterprise management and strategic development, and has been widely used in hundreds of large commercial banks around the world. This paper will make an advantages of the BSC and incorporate it into the performance estimate methods of urban commercial banks, so as to make new methods for the transform of the performance appraisal organization of urban commercial banks.

       For W branch of Huishang Bank in China as an illusttate, analyzes the basic situation of the performance estimate of the commercial banks and the existing problems, and on the basis accounting of the necessity and practicable to design based on the BSC W branch of Huishang bank performance estimate system, based on the four dimensions of each index screening, at the same time using hierarchy analysis method to determine the weight of each index, it is concluded that to four dimensions of a total of 19 indicators as the core of the performance evaluation system, so as to promote W branch of Huishang Bank performance evaluation system, the reform of index which is used to describe the strategic, help to realize the high quality deve

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中图分类号:

 F83    

开放日期:

 2021-06-09    

无标题文档

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